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The Pizuna Promise
1x Duvet Cover: 4 corner ties and hidden button closure.1 x Oxford Pillowcase: 5cm Oxford frame and Envelope closure.
Before Wash: • Unfold linens and zip all closures. • Wash separately to reduce wrinkles and pilling.• A mild odor from eco-packaging will disappear after the first warm wash.During Wash:• Use mild detergent and fabric softener in the dispenser.• Wash at 60°C (140°F) on a gentle cycle.• Avoid bleach to preserve color.• Tumble dry on low heat.After Wash:• Remove promptly from washer/dryer to minimize wrinkles.• Steam iron if desired for a smooth, crisp finish.
Orders ship within 2–3 days after payment approval.• Delivery takes 3–5 days in transit.• You’ll typically receive your order within 7–10 days of payment.• Delays may occur due to customs clearance in your country.Easy Return Process1. Email us at customercare@pizunalinens.com with your order details.2. Share a photo of the product, barcode on the packaging, and any relevant issues.3. We will email you a prepaid return label to send the item back.4. Once the item is received at our facility in sellable condition, we’ll process yourrefund or replacement.Return Conditions Items must be returned within 30 days of purchase. A valid order ID from Pizuna or an authorized marketplace is required. Return items must be in original packaging and unused, sellable condition. You must share a photo of the product, barcode, courier receipt, and tracking numberwhen initiating the return.
