At Pizuna Linens, we strive to deliver a smooth, transparent shopping experience. Below are answers to the most common questions regarding shipping, delivery times, taxes, and more.
Shipping Charges
FREE Standard Shipping is available for:
1. USA
2 .UK
3. Australia
4. Canada
For all other international destinations, shipping costs will be calculated and displayed during checkout based on your location.
Shipping & Delivery Timeline
1. Orders are dispatched from our warehouse within 2–3 business days after payment confirmation.
2. Once shipped, delivery typically takes 3–5 business days.
3. Most customers receive their orders within 7–10 business days from the date of purchase.
4. Please note: Customs clearance delays (if any) in your country may impact delivery timelines.
Shipping Origin
Your order will be shipped from our local warehouses based in:
1. USA
2. UK
3. Australia
4. Canada
Local shipping ensures faster delivery and minimal customs delays for customers in these countries.
Taxes & Customs Duties
1. USA, UK, Australia, and Canada: Free shipping is offered.
- Canada: Additional taxes may apply in accordance with local regulations.
2. For customers in countries not listed above:
- Shipping fees and any applicable customs duties/taxes will be calculated at checkout or may be collected upon delivery by your local customs authority.
- For more information, contact customercare@pizunalinens.com.
Special Cases
1. If you would like to ship an item from one country to another (e.g., from Canada to the UK), additional shipping costs, taxes, and customs duties will apply.
Please email us beforehand at customercare@pizunalinens.com for a quote.
2. For bulk or B2B orders, contact our team directly at b2b@pizunalinens.com to discuss special shipping arrangements and discounts.
If you have any questions, feel free to reach out to us at customercare@pizunalinens.com our customer support team will respond within 24 hours.